Guide Book

The Big Guide for Small Systems: A Resource for Board Members

A comprehensive desk reference that is ideal as an orientation and background for new members on a utility’s board of directors. Designed for members of the board of a drinking water and/or wastewater system in a small community.

The guide is divided into three major sections:

Main section:

  • Water and Wastewater Treatment Basics
  • Regulatory Responsibilities
  • Board Business
  • Financial Duties and Responsibilities




  • Example Standard Operating Procedures (SOPs)
  • Hiring and Terminating Employees and Sample Job Descriptions
  • Sample Policy Statements
  • Emergency-Response Planning
  • Information on Planning


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