Sustainable Utility Management

• Big Guide for Small Systems
  A comprehensive desk reference that is ideal as an orientation and background for new members on a utility’s board of directors.
• A Drop of Knowledge: Five Core Questions to Answer for Effective Management of System Assets
  Asset management looks at every aspect of an asset during its entire life span from planning and design to obsolescence and removal. To do this requires asking and answering five critical “core” questions, identified by the U.S. Environmental Protection Agency.
• EPA: Effective Water Utility Management Practices
  The Effective Utility Management (EUM) Initiative takes a broad look at all aspects of water sector system sustainability, from product quality to customer satisfaction, including the Ten Attributes, an EUM primer, an EUM roadmap, and case examples.
• EPA: Rural and Small Systems Guidebook to Sustainable Water and Wastewater Utility Management
  This guidebook introduces rural and small water and wastewater systems to the key areas of effectively managed systems.
• Water EUM: Ten Attributes of Effectively Managed Water Sector Utilities
  The Ten Attributes of Effectively Managed Water Sector Utilities describe desired outcomes that are applicable to all water and wastewater utilities. The Attributes provide indication of where effectively-managed utilities focus and what they strive to achieve.
• EPA: Workshop in a Box: Sustainable Management of Rural and Small Water and Wastewater Systems Workshops
  A resource to help rural and small systems and communities conduct workshops, either for an individual system or for a group of systems, based on the Rural and Small Systems Guidebook to Sustainable Utility Management.

Webinars:

• Increasing Your Utility’s Chances to Access Infrastructure Funding through Effective Utility Management
  Right now, small utilities have access to unprecedented levels of infrastructure funding. This webinar will describe how small systems can utilize the principles of Effective Utility Management to increase their chances of accessing this funding through improved operations, planning, and finances. The material in this webinar is best suited for individuals who operate, manage, or own drinking water systems.