Understanding and Improving your Water System’s Bill Collection Rate

December 2, 2020 |

Your drinking water rates should cover all of your costs of providing water service today and should also allow you to prepare and plan for providing that service for many years to come.  But those rates are only effective if…

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Big Guide for Small Systems

March 2, 2016 |

A comprehensive desk reference that is ideal as an orientation and background for new members on a utility's board of directors. Designed for members of the board of a drinking water and/or wastewater system in a small community. The guide…

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The Importance of an Operator in a Community’s Water Systems

August 4, 2013 |

As a member of the board of directors or other governing body of your community's wastewater (or drinking water) system, you are ultimately responsible for its technical, managerial and financial operations. Most systems have paid staff to handle these aspects…

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Checking Your System – for Free

March 20, 2012 |

Wouldn’t it be great if you could get a full assessment of your water system, training for your employees and financial advice to help you prepare for the future? Wouldn’t it be even better if you could get it for…

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Check Up Program for Small Systems (CUPSS)

January 5, 2012 |

CUPSS is a free, easy-to-use, asset-management tool for small drinking water and wastewater utilities. CUPSS provides a simple, comprehensive approach based on EPA's highly successful Simple Tools for Effective Performance (STEP) Guide series. Use CUPSS to help you develop: A…

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USDA Rural Utilities Service Borrower’s Guide: A How-to for Water and Wastewater Loans from USDA Rural Development

December 13, 2011 |

Important notice that pertains to Section 2 of this guide (namely CCR registration for borrowers)>CCR is Going Away -- What to Expect (UPDATE) At the end of July 2012, the Central Contractor Registration (CCR) system is going away. CCR, along…

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Sustainable Infrastructure for Small System Public Services: A Planning and Resource Guide

December 13, 2011 |

Rather than presenting theories, this guidebook provides information, worksheets, examples, case studies and resources on water conservation, energy efficiency and renewable energy resources for small utilities. This planning and resources guide includes a step-by-step process for utility decision makers, staff…

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Getting Your Project to Flow Smoothly: A Guide to Developing Water and Wastewater Infrastructure

December 13, 2011 |

A comprehensive guide on all the steps a project owner (governing body of a utility) should go through in planning, designing and constructing infrastructure. A very detailed how-to on all phases of the process. Includes many pitfalls to avoid. Discusses…

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