Where: Kawela Plantation, Molokai, Maui County, Hawaii
The association had experienced water outages, failing wells and a lack of proper sanitation. For many years, the utility had not been properly maintained or operated. Homeowners with no expertise in running a water system oversaw operations. When water stopped flowing to some homes, the association often did not know what to do.
The association contacted RCAC, the Western RCAP, in Hawaii. RCAC worked with the association to conduct a thorough capacity analysis in the technical, managerial and financial areas of the water system. Together they developed a strategic plan that addressed all managerial and operational matters.
New water system operators made operational changes that ended water outages and upgraded their own skills and qualifications. Water waste dropped by nearly two-thirds, and an emergency-response plan is in place. The board is proactively planning further improvements to reliability, capacity and source water protection.
“We absolutely could never have made the progress we have without the help and involvement of RCAC… They have saved us a great deal of money and have helped us avoid pitfalls that would have been expensive and time-consuming,” said the association president.