Formulate Great Rates Guidebook

March 7, 2012 |

Formulate Great Rates is RCAP's guidebook to conducting a rate study for a small water or wastewater system.  The purpose of this guide is to help utilities analyze the sufficiency of their current rates and to adjust those rates where…

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Building Consumer Confidence

March 6, 2012 |

It’s that time of year again – time to start working on the Consumer Confidence Reports. The idea behind the reports, or CCRs, is to help your customers understand what you’re doing to keep their drinking water safe and available.…

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Ten Tips to Help Communities Hire an Engineer

February 22, 2012 |

This list was developed by Great Lakes RCAP. A couple of the points speak of the situation in Ohio, but the tips can be applied in other states as well. Know what your project is before you begin. Communities should…

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Consumer Confidence Reports

February 21, 2012 |

The eBulletin is back! The eBulletin has returned! The Rural Community Assistance Partnership (RCAP), through the Safe Drinking Water Trust, had brought you useful security- and management-related information for your drinking water or wastewater system every three weeks. In this…

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Capital ideas

February 14, 2012 |

In the midst of the budgetary process, perhaps the biggest question is what to do about capital improvements – those big projects that are needed to repair or improve the system but are costly and can take a long time…

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Anatomy of a Boil Order

February 6, 2012 |

It’s rare, but it happens to every system. A pipe fails. A spill occurs. A well breaks down. Something occurs that leads to potential water contamination and a need for a boil order. How long do you have to put…

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What Does It Take to Be an Operator?

February 3, 2012 |

Operators at drinking water and wastewater treatment plants provide one of the most valuable services to Americans. Operators work in vital jobs that we can't do without. They keep us supplied with a necessity of life 24 hours a day,…

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Supplying Community Water

February 2, 2012 |

Ordinary citizens and residents of a small, rural communities sometimes find themselves on the council or board that oversees the community's drinking water or wastewater system and don't know what the role involves. There are responsibilities in the areas of…

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A Clear Message in a Bottle: Tap Water is Safe and Cheaper for Consumers

January 10, 2012 |

Bottled water has been described as one of the greatest marketing successes of the last century. Convincing consumers that the water coming from their home taps is unhealthy, getting them to pay again for more drinking water—in some instances, identical…

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Asset Life Expectancy Guide

January 9, 2012 |

Much of our nation's water infrastructure—the systems that treat, distribute, collect, and clean water—was built nearly a century ago for a much smaller population that now exists. It is aging and often overburdened. When you figure in that there are…

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