The online RCAP Resources Library has a variety of resources that are useful to small, rural drinking water and wastewater systems.

Title Audience Source Topic Format
CCRs: Getting them Ready, Getting them Out Board/council member, Mayor/town manager/elected official (local), Operator, Plant manager RCAP Customer relations/service, Operations - technical operations of facilities and infrastructure Magazine/newsletter (single article)
Benefits of Regionalization Board/council member, Mayor/town manager/elected official (local), Operator, Plant manager RCAP Regional cooperation Magazine/newsletter (single article)
ARRA Reporting: Getting it Straight Financial manager/accountant/bookkeeper RCAP Finance Printed guide
Building a Better Budget Board/council member, Financial manager/accountant/bookkeeper, Mayor/town manager/elected official (local), Plant manager RCAP Finance Magazine/newsletter (single article)
Formulate Great Rates: A Self-Guided Training to Setting Rates Board/council member, Financial manager/accountant/bookkeeper, Mayor/town manager/elected official (local) RCAP Customer relations/service, Rates Printed guide, Training materials
Building Consumer Confidence Board/council member, Mayor/town manager/elected official (local) RCAP Customer relations/service, Regulations Magazine/newsletter (single article)
Ten Tips to Help Communities Hire an Engineer Board/council member, Mayor/town manager/elected official (local), Plant manager RCAP Construction Checklist/How-to
Consumer Confidence Reports Board/council member, Mayor/town manager/elected official (local), Operator, Plant manager RCAP Customer relations/service, Regulations Magazine/newsletter (single article)
Capital ideas Board/council member, Financial manager/accountant/bookkeeper, Mayor/town manager/elected official (local), Plant manager, Project (construction) manager RCAP Construction, Finance Report
Anatomy of a Boil Order Board/council member, Mayor/town manager/elected official (local), Operator, Plant manager Enviromental Protection Agency (EPA), RCAP Operations - technical operations of facilities and infrastructure, Regulations Magazine/newsletter (single article)