The online RCAP Resources Library has a variety of resources that are useful to small, rural drinking water and wastewater systems.

Maintaining Water Service: How to Identify Risks and Respond to Emergencies

As the COVID-19 pandemic has reminded us, drinking water utilities face unexpected events that can threaten to disrupt water service.  While we cannot prevent natural disasters and emergencies from occurring, utilities can act to lessen their impact and to keep the water flowing.  This webinar will describe how you can assess the risks your utility faces from both natural disasters and man-made threats.  The webinar will explain what steps you can take to mitigate these potential threats.  The webinar will also summarize how to establish strategies, plans, and procedures to respond to an incident when it occurs.  Under America’s Water Infrastructure Act of 2018, all water systems serving 3,300 people or more are required to complete these Risk and Resilience Assessments and Emergency Response Plans in 2021.  The webinar will identify free templates and resources developed by RCAP and by EPA that you can use to complete these requirements, and RCAP staff will share their experiences of working with communities on emergency response.


The material in this webinar is best suited for individuals who operate, manage, or own drinking water systems.  All participants will receive a certificate of attendance.


The webinar is funded under a cooperative agreement with the U.S. Environmental Protection Agency and was conducted on January 26, 2021. You can find the slide deck here: Maintaining Water Service How to Identify Risks and Respond to Emergencies