The online RCAP Resources Library has a variety of resources that are useful to small, rural drinking water and wastewater systems.
Big Guide for Small Systems
A comprehensive desk reference that is ideal as an orientation and background for new members on a utility’s board of directors. Designed for members of the board of a drinking water and/or wastewater system in a small community.
The guide is divided into three major sections:
Water and Wastewater Treatment Basics
Financial Duties and Responsibilities
Example Standard Operating Procedures (SOPs)
Hiring and Terminating Employees and Sample Job Descriptions