The online RCAP Resources Library has a variety of resources that are useful to small, rural drinking water and wastewater systems.

Video Resources

From the Well to the Tap – Budgeting for the Full Cost of Drinking Water Service (1 Hour Webinar)

Your drinking water rates should cover all your costs of providing water service today and should also allow you to prepare and plan for providing that service for many years to come. This webinar discussed how to identify all your…


Wastewater – Septic System Basics (1.5-Hour Webinar)

Wastewater - Septic System Basics (1.5-Hour Webinar).mp4 from RCAP on Vimeo. Target Audience: Operators, technical assistance providers, regulators What is wastewater and how is it treated in various configurations of septic systems? This webinar describes the chemical and physical components…


Maintaining Water Service: How to Identify Risks and Respond to Emergencies

As the COVID-19 pandemic has reminded us, drinking water utilities face unexpected events that can threaten to disrupt water service.  While we cannot prevent natural disasters and emergencies from occurring, utilities can act to lessen their impact and to keep…


Systems Helping Systems A Conversation on Utility Collaboration

Small water systems can often benefit from collaborating with other water systems in informal and formal ways.  But establishing successful partnerships requires effort from all parties involved.  In this webinar, RCAP staff will share stories from working in the field…


Continuing to Serve: How to Recruit Retiring Military Personnel into the Water Sector

The water workforce is aging, and a significant number of water operators and managers are expected to retire in the next 10 years. Small water systems with limited staff may be especially hard hit by this "silver tsunami." One way…


Understanding and Improving your Water System’s Bill Collection Rate

Your drinking water rates should cover all of your costs of providing water service today and should also allow you to prepare and plan for providing that service for many years to come.  But those rates are only effective if…


Rural America: Leadership in a Crisis Economy

RCAP, NACo and NCBA present a bipartisan townhall with former U.S. Department of Agriculture Secretaries Ann Veneman and Tom Vilsack. The forum examines the challenges and opportunities facing rural America in a crisis economy. The forum is moderated by Kirk…


Blending Environmental and Economic Development Services: Tips for TAPs

The first in RCAP's Economic Development Webinar Series, this training provides environmental technical service providers tips for incorporating economic development services when working with rural communities. Presenters include Alexander Brandon, Communities Unlimited's Area Director for Alabama, Mississippi and Tennesse &…