Straight from the TAP – Leo Dion

By Coye Gerald | June 3, 2021

Leo Dion is a Senior Rural Development Specialist with RCAP’s Great Lakes partner, the Great Lakes Community Action Partnership (GLCAP), and has been employed with them for roughly six-and-a-half years. Prior to working at GLCAP, Leo was in the community and economic development sphere for about 15 years, including a Peace Corps stint in Turkmenistan.

Drinking Water Systems and the Consumer Confidence Report

By Coye Gerald | May 4, 2021

Kristina Hartley, Technical Assistance Program, Midwest Assistance Program   In America, every state and territory is home to a regulatory agency with oversight and administrative authority over public drinking water systems. These state agencies are held to standards set by the federal government and charged with enforcement through the United States Environmental Protection Agency (EPA).    Consumers see their water purveyors as a trusted authority

Straight from the TAP – Amy Pemberton

By Coye Gerald | April 30, 2021

Amy Pemberton is a Technical Assistance Provider (TAP) with RCAP’s Southeast partner, the Southeastern Rural Community Assistance Project (SERCAP), and has been employed with them for a little under a year. Her one year anniversary is coming up on June, 1! Prior to retiring last year in May, Amy worked with the Virginia Department of

RCAP APPLAUDS SENATE PASSAGE OF THE BIPARTISAN DRINKING WATER AND WASTEWATER INFRASTRUCTURE ACT OF 2021

By Coye Gerald | April 20, 2021

Bill passed out of Senate on the heels of unanimous vote out of Environment and Public Works Committee (Washington, D.C.) – Today, the U.S. Senate passed the bipartisan Drinking Water and Wastewater Infrastructure Act (DWWIA) of 2021. RCAP and its regional partners thank Majority Leader Chuck Schumer for expeditiously bringing this important priority to the

Rate Setting – The Small System Challenge

By Coye Gerald | April 6, 2021

By Jean Holloway, Delaware and Maryland State Manager, SERCAP  Small water and wastewater utilities face many challenges in structuring user rates that are fair and equitable to the customer and provide sufficient revenue for the utilities’ operations and future needs. Government and quasi-government owned systems are particularly prone to setting rates based on political expediency rather than on the

Straight from the TAP – Jodi Hilsabeck

By Coye Gerald | March 31, 2021

Jodi Hilsabeck is a Project Manager/Technical Assistance Provider with RCAP’s Midwestern partner, the Midwest Assistance Program (MAP) and has been employed with them for four years. Jodi came into MAP with a background more focused on statistics, analytics and administrative duties where she knew a ton about budgets and numbers, but nothing related to water.

Jessi Snyder: Where Water and Community Development Meet

By Coye Gerald | March 31, 2021

[This is interview part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network] Jessi Snyder is the Program Director for Self-Help Enterprises (SHE) and an RCAP Board Member. SHE is a nationally recognized community development organization that works with low-income families to

Budgeting and Financial Management

By Coye Gerald | March 30, 2021

Basics of Financial Management GuidebookRCAP’s guidebook for small communities on financial policies and controls, budgeting, and monitoring of financial performance. The Basics of Financial Management for Small-community Utilities: A Webcast on Financial Management (Part 1)A recorded webcast that is a companion to RCAP’s The Basics of Financial Management for Small-community Utilities The Basics of Financial

Rate Setting & Affordability

By Coye Gerald | March 30, 2021

Formulate Great Rates Guidebook RCAP’s step-by-step guide on setting rates for your water system that cover expenses, are fair and equitable, and are easy to administer. Formulate Great Rates: A Webcast on Setting Rates in Small-Community Utilities (Part 1) A recorded webcast that is a companion to RCAP’s Formulate Great Rates: The Guide to Conducting

The Power of Being Yourself – A Q&A with RCAP Solutions President & CEO Karen A. Koller

By Coye Gerald | March 29, 2021

[This interview is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network] In today’s reality where so many women have had to and still must conform and stifle themselves to thrive in workplace environments, it was a breath of fresh air to chat with Karen Koller.   Karen’s legacy as a bold leader and changemaker supporting community