Rate Setting – The Small System Challenge

April 6, 2021 | Drinking Water, General RCAP News, Rates

By Jean Holloway, Delaware and Maryland State Manager, SERCAP  Small water and wastewater utilities face many challenges in structuring user rates that are fair and equitable to the customer and provide sufficient revenue for the utilities’ operations and future needs. Government and quasi-government owned…

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Straight from the TAP – Jodi Hilsabeck

March 31, 2021 | General RCAP News

Jodi Hilsabeck is a Project Manager/Technical Assistance Provider with RCAP's Midwestern partner, the Midwest Assistance Program (MAP) and has been employed with them for four years. Jodi came into MAP with a background more focused on statistics, analytics and administrative…

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Jessi Snyder: Where Water and Community Development Meet

March 31, 2021 | Women's History Month

[This is interview part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network] Jessi Snyder is the Program Director for Self-Help Enterprises (SHE) and an RCAP Board…

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Budgeting and Financial Management

March 30, 2021 | Asset Management, Managerial and Financial

Basics of Financial Management GuidebookRCAP’s guidebook for small communities on financial policies and controls, budgeting, and monitoring of financial performance.The Basics of Financial Management for Small-community Utilities: A Webcast on Financial Management (Part 1)A recorded webcast that is a companion…

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Rate Setting & Affordability

March 30, 2021 | Asset Management, Managerial and Financial

Formulate Great Rates Guidebook RCAP's step-by-step guide on setting rates for your water system that cover expenses, are fair and equitable, and are easy to administer. Formulate Great Rates: A Webcast on Setting Rates in Small-Community Utilities (Part 1) A…

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The Power of Being Yourself – A Q&A with RCAP Solutions President & CEO Karen A. Koller

March 29, 2021 | General RCAP News, Women's History Month

[This interview is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network] In today’s reality where so many women have had to and still must conform and stifle themselves to thrive in workplace environments, it was a breath of…

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Suzanne Anarde’s Story

March 26, 2021 | General RCAP News, Women's History Month

Suzanne Anarde, CEO of RCAC This is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network My career path initially launched out of necessity rather than…

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Ruthann House’s Story

March 22, 2021 | General RCAP News, Women's History Month

Ruthann House, President/CEO of Great Lakes Community Action Partnership (GLCAP) This is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network When I began working at…

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A Story of Hope Part 2

March 19, 2021 | General RCAP News, Women's History Month

Hope Cupit, CEO of Southeast Rural Community Assistance Project (SERCAP) This is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network In 1987 the United States…

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Women Mentors, Big Vision, and #RuralMatters

March 16, 2021 | General RCAP News, Women's History Month

Ines Polonius, CEO, Communities Unlimited This is part of RCAP’s series to celebrate Women’s History Month and highlight the leadership and wisdom of the wonderful women who support this network Saturday morning breakfast was dedicated family time in our German…

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