Rural Community Assistance Partnership

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Consumer Confidence Report

Webinar on Consumer Confidence Report rule electronic delivery framework

Posted Thu, 2013/02/21 - 3:23pm by RCAP

On March 7, 2013, from 2:00 p.m. to 4:00 p.m. EST, EPA will hold a webinar to explain the consumer confidence report electronic delivery framework. Panelists will discuss electronic delivery methods and approaches appropriate to meet consumer confidence report rule requirements to "mail or otherwise directly deliver" the report to customers.

The webinar is intended for community water systems, state and federal drinking water regulators and other interested parties.

Webinar on changes to Consumer Confidence Reports

Posted Wed, 2013/01/09 - 4:14pm by RCAP

EPA has completed its review of the Consumer Confidence Report Rule and has concluded that drinking water utilities can provide reports about drinking water quality to customers via email or on the internet instead of mailing a copy of the report. Electronic delivery of these consumer confidence reports, which utilities are required to provide to their customers each year under the Safe Drinking Water Act, is expected to help utilities improve transparency and save resources.

EPA clarifies position on electronic CCR delivery

Posted Fri, 2013/01/04 - 4:30pm by RCAP

Over the past few years, a number of community water systems, technical assistance providers and primacy agencies have inquired as to whether the Consumer Confidence Report (CCR) Rule allows electronic delivery of the CCR to each customer. EPA evaluated several electronic-delivery methods to determine which forms meet existing CCR Rule requirements as a part of the CCR Rule Retrospective Review.