This section on the EPA website, titled "Tools for Systems," includes:
- CCRWriter & CCRiWriter
- Information to help water systems with their CCRs
- Public service announcements
- Drinking water customer satisfaction survey
- Other tools
The section provides resources for drinking water system owners and operators to assist them in complying with requirements of the Consumer Confidence Report (CCR) rule.
Perhaps the most useful parts of this section are the CCRWriter & CCRiWriter. EPA has designed these software applications to help community water systems quickly create their consumer confidence reports. They take users through all the sections of a CCR, convert lab results into "CCR units" and allow users to insert and edit EPA's recommended text.
Go to the site [1]
Format:
Website
Topic:
Regulations
Customer relations/service
Source:
Environmental Protection Agency (EPA)
Audience:
Board/council member
Plant manager