On November 8, from 1:00 to 2:30 p.m. ET, EPA will host a webcast to explore the connections between Effective Utility Management and Lean tools. Lean methods combined with the effective utility-management framework have enabled water and wastewater utilities to save millions of dollars, avoid customer rate increases, improve product quality, enhance customer service, reduce energy costs and environmental pollution, and improve employee morale.
The webcast will feature a brief overview of effective utility management, Lean and how to get started. The webcast will also feature two presentations from Clean Water Services and City of Pompano Beach Utilities Department, highlighting their successes using effective utility management in concert with Lean methods.
Webinar slides will be posted here [1]