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1. Put the meeting objectives in writing.
2. Don’t try to do too much.
3. Set an agenda (write it down and share it with board members in advance).
4. Brief the board before the meeting.
5. Keep the meeting on track.
6. Remember, every board member has a role to play.
7. Make action…Not war. You are all working toward a common goal, so remember to be polite.
8. Keep it short whenever possible. You’re not getting paid by the hour.
9. Pay attention to board members’ comfort. Make sure the room isn’t too hot or too cold…and always remember to bring some snacks.
10. Ask for feedback from your members and the water/wastewater system staff about the success of your meeting.

Meeting Etiquette

1. Don't arrive late or leave early. Do arrive on time and be prepared to stay until the meeting is adjourned.
2. Don’t make your first reading of the meeting agenda and supporting documents as you walk through the door. Do make a careful reading of all items well in advance of the meeting.
3. Don’t make personal attacks or rehash things that have already been decided. Do learn how to accept board decisions graciously, even if your view has been overruled.
4. Don’t launch into discussions about irrelevant information. Do stick to the agenda.
5. Don’t agree to discussions or actions you don’t understand. Do ask questions and insist on answers when you need clarification.
6. Don’t ignore potential conflicts of interest that you think may arise. Do take appropriate action to ensure you and your board are protected from possible or real conflicts.
7. Don’t speak without listening or interrupt people when they are talking. Do ensure you give respect and consideration to the views of each board member.
8. Don’t make the mistake of thinking your contribution isn’t important. Do attempt to make an active contribution to debates and discussions.
9. Don’t assume knowledge. Do answer any questions meeting participants ask, even if they appear naïve.
10. Don’t discuss confidential information outside the boardroom. Do respect all confidences afforded to you in your role.