Printer-friendlyEmail to friend

One of the Simple Tools for Effective Performance (STEP) Guide Series

Designed to help owners and operators of community water systems (CWSs) and non-transient non-community water systems (NTNCWSs) serving 3,300 people or fewer learn more about the strategic planning process and begin to develop a strategic plan. CWSs include all systems (both publicly and privately owned) with at least 25 year-round residential customers or 15 year-round service connections. NTNCWSs include all systems (both publicly and privately owned) that are not CWSs and that serve at least 25 of the same people for more than six months a year. Typical systems that may find this guide useful include:

• Small towns
• Manufactured housing communities
• Rural water districts
• Homeowner’s associations
• Tribal systems
• Factories, religious institutions, and schools with their own water supplies

Presents basic concepts on strategic planning for small water systems and explains how this process can help improve your technical, managerial, and financial capabilities. Provides background information on the process of strategic planning and a series of worksheets from which you can begin to develop a written strategic plan.

27 pages

Download the guide