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Tools and resources for building capacity in the technical, managerial, and financial areas of a water system
The Colorado Department of Public Health and Environment has a well-organized section of its website with an index of educational materials and templates on a variety of topics.
Many of its resources on the following topics in the three major categories are free:
Technical Tools:
- Distribution System
- Drinking Water Regulations
- Operator Training and Certification
- Water Rights
Managerial Tools:
- Asset Management
- Capital Improvement Plan (CIP)
- Computer Email and Internet Applications
- Cross-Connection Control Program
- Emergency Response Plan
- Employee Management and Performance
- Job Descriptions and Organizational Chart
- Master Plan
- Operations and Maintenance (O&M) Manual
- Public, Customer, and Regulator Relations
- Record Keeping
- Source Water Protection Plan
- Water Board/Oversight Training
- Water Loss Tracking
Financial Tools:
- Budget
- Cash Flow Analysis or Financial Plan
- Cost of Service Study
- Financial Audit
- Funding Opportunities
- User Fee Review
- Water System Reserves
Format:
Website (with more resources)
Topic:
Operations (technical)
Finance
Management
Regulations
Loans/grants
Planning
Security/emergency-response planning
Board/council
Workforce/personnel
Asset management
Source water
Source:
Other government entity
Audience:
Operator
Board/council member
Mayor/town manager/elected official (local)
Plant manager
Financial manager/accountant/bookkeeper


