Some of the fondest memories from my youth involve helping my dad play "shade-tree mechanic" on a warm summer day. Now, keep in mind that this was back in the days before cars had computer systems, CD players, or OnStar systems. Back then when you locked your keys in your car you either had to find a trusty coat-hanger or a misguided-youth who just happened to have a "slim-jim" at his disposal.

Do you know the info - or as the youngsters say, the 411 – on 811? If not, you’re sure to hear about it soon, thanks to a $1.2 million awareness campaign funded by Congress. Sounds like an awful lot of money for three little numbers, doesn’t it? The government believes those three numbers will save excavators and utilities a lot of headaches. This eBulletin issue will give you a rundown of one-call systems, including new legislation related to such systems, as well as the scoop on 811 and what it means for water and wastewater utilities nationwide.

Rapid growth. Pressure problems. Aging pipes. Capacity issues.

There are any number of reasons why a rural water system would need to expand or upgrade facilities. But where to begin? Do you know which problems need to be fixed first, how much it will cost, and where the money will come from to do the job? This week’s eBulletin looks at a small water system’s expansion experience and talks with engineers about what a system needs and what it can expect during an expansion or upgrade project.