You've heard it said before "a watched pot never boils."
However, anyone working in the drinking water industry can tell you that even the most closely monitored water treatment system will eventually experience the need to issue a boil water order.
According to a recent study, the nation’s 880,000 miles of active water mains experience roughly 240,000 breaks each year. If you consider that there are roughly 160,000 water systems operating in the U.S., that means each system will have to deal with at least 1.5 breaks each year.
Format:
Magazine/newsletter (single article)
Topic:
Customer relations/service
Audience:
Board/council member
Mayor/town manager/elected official (local)
Plant manager