Rural Community Assistance Partnership

Practical solutions for improving rural communities
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March 2012

Based on a true story

Water and wastewater systems have it tough nowadays.
With an aging infrastructure and an ailing economy, it’s not easy to keep a system in compliance or make costly improvements or expansions. Sometimes, a system needs a little help, or just some good advice.

As it turns out, that help is available, and it’s free.

Format: 
Magazine/newsletter (single article)
Topic: 
Rates
Source: 
RCAP
Audience: 
Operator
Board/council member
Mayor/town manager/elected official (local)
Plant manager
Financial manager/accountant/bookkeeper

CCRs: Getting them ready, getting them out

Each year, there are big deadlines that must be met and often are dreaded because they involve some serious number crunching. For individuals, it’s income tax season. For county governments, it’s property tax billing and collection. For water systems, it’s the CCR.
The Consumer Confidence Report (CCR) is due to customers and state regulators by July 1.

Format: 
Magazine/newsletter (single article)
Topic: 
Operations (technical)
Customer relations/service
Source: 
RCAP
Audience: 
Operator
Board/council member
Mayor/town manager/elected official (local)
Plant manager

Operator training

Working in the public water and wastewater industry means more than just keeping an eye on the pipes. Operators must meet certain requirements and maintain certifications dictated by state and federal agencies. Training, education and certification are not only important to improving a career, they’re often essential to keeping the job.

Format: 
Magazine/newsletter (single article)
Topic: 
Workforce/personnel
Source: 
RCAP
Audience: 
Operator

Management, Mad Customers and M&Ms

Training isn't just for water operators, and it doesn’t have to be boring – we have video to prove it.

Water operators are required to undergo certain hours of training in order to get required state and federal certification, but all water employees and those who work with the water systems can benefit from training.

Format: 
Magazine/newsletter (single article)
Topic: 
Management
Customer relations/service
Source: 
RCAP
Audience: 
Board/council member
Mayor/town manager/elected official (local)
Plant manager

Facts about the figures

Ah, early summer. Warmer days, lots of sunshine – and the sounds of bulldozers.

Late spring and early summer often are the perfect times to start major construction projects, mainly because the weather warms up and settles down across more areas of the country. Fewer rainy days and more hours of daylight mean more time to get work done. Plus, many systems want to get projects finished before the end of the fiscal year, be it June 30 or December 31.

Format: 
Magazine/newsletter (single article)
Topic: 
Finance
Source: 
RCAP
Audience: 
Board/council member
Mayor/town manager/elected official (local)
Financial manager/accountant/bookkeeper

Benefits of regionalization

Growing populations and a shrinking economy mean tough times for small water systems. In times like these, the best solution may be to band together.
Regionalization isn’t always the most desired solution, but it can be the best solution for the sake of the customers. Pooling resources can help save both water systems time, money and resources.
In this edition of eBulletin, we’ll examine the concept of regionalization, the pros and cons and a few scenarios where regionalization helped small water systems survive.

Format: 
Magazine/newsletter (single article)
Topic: 
Regional cooperation
Source: 
RCAP
Audience: 
Operator
Board/council member
Mayor/town manager/elected official (local)
Plant manager

EPA blog highlights workforce needs in water sector

Nancy Stoner, acting Assistant Administrator for EPA’s Office of Water, blogged about her roundtable attendance with utility managers and leaders to discuss developing the next generation of the workforce in the water sector.  In the blog, Stoner cites examples across the country of organizations building on American skills and EPA’s efforts to promote water-sector careers.

Read Stoner's post

EPA's Green Infrastructure website

The EPA Office of Water's Green Infrastructure website communicates the “what, why, and how” of green infrastructure to municipalities, developers, and the general public.  Green infrastructure uses vegetation, soils and natural processes to manage water and create healthier urban environments.  The website is a one-stop shop for resources on green infrastructure that features improved navigability and up-to-date content. 

Format: 
Website (with more resources)
Topic: 
Conservation
Source: 
Environmental Protection Agency (EPA)
Audience: 
Operator
Board/council member
Mayor/town manager/elected official (local)
Plant manager

EPA launches new green infrastructure website

EPA’s Office of Water has announced the release of its new Green Infrastructure website to better communicate the “what, why, and how” of green infrastructure to municipalities, developers, and the general public.  Green infrastructure uses vegetation, soils and natural processes to manage water and create healthier urban environments.  The new Green Infrastructure website is a one-stop shop for resources on green infrastructure that features improved navigability and up-to-date content. 

National Ground Water Awareness Week

National Ground Water Awareness Week is March 11 to 17. During the week, EPA and other organizations that are concerned about water resources will promote public awareness through various educational events and publications. Forty-four percent of America’s population regularly depends on ground water for its drinking water supply — reason enough to be ground water aware. Another reason is that ground water quantity and quality can strongly impact the environment.