Rather than presenting theories, this guidebook provides information, worksheets, examples, case studies and resources on water conservation, energy efficiency and renewable energy resources for small utilities. This planning and resources guide includes a step-by-step process for utility decision makers, staff and community members wanting to operate increasingly efficient utilities. It offers a flexible approach to evaluating sustainable alternatives for utility operations.

A guide to developing a fair and equitable rate structure in a small drinking water or wastewater system. Walks users step-by-step through various worksheets in a process to calculate rates. Detailed instructions (including calculations) are provided for each worksheet, which can be completed by hand with worksheets provided in the guide or on electronic versions (Excel spreadsheets) of the worksheets that are available to download below. Also provides guidance on financial management of a system related to rates as a system's income stream.

The multimedia companions to A Drop of Knowledge: The Non-operator's Guide to Wastewater Systems. Through a series of animated diagrams and short videos, this website shows the various steps in treating wastewater at a typical small-community plant from the time the customer flushes his/her toilet through collection, treatment, and return to source. This website is the perfect orientation and background for new small utility board members and small community decision makers.

Explains in simple, everyday language the technical aspects of drinking water utilities from source to tap. Describes the various components and operations involved in small drinking water systems, including source, treatment and system of distribution to the customer’s home. This guide and its companion on wastewater treatment are the perfect orientation and background guides for new small utility board members and small community decision makers.